‘What is going on here?’ This is the question at the heart of Kay and King’s Radical Uncertainty – a question the authors suggest we should all be asking much more often. In this large and wide-ranging book, John Kay (economist and founding Dean of Oxford University’s Said Business...
Leadership
Ode to Odense
Five years ago almost to the day, I made my first visit to Denmark. At a conference on public service design hosted by MindLab, I was struck when Jorgen Clausen, the chief executive of Odense (Denmark’s third largest city) began his presentation talking about the city’s 1,000 leaders and...